McDonald's New AI Drive-Thru Voice Archy Takes Orders in English, Spanish with 90% Accuracy
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McDonald’s has introduced a new AI voice system named 'Archy' for its drive-thrus. The company claims that Archy has an accuracy rate above 90% in taking orders.
This innovation aims to enhance customer experience by allowing orders to be placed in both English and Spanish, reflecting McDonald's commitment to improving service efficiency.
McDonald's
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“McDonald’s says “Archy” has an accuracy rate above 90%”
Bloomberg — McDonald’s (MCD) New AI Drive-Thru Voice Archy Takes Orders in English, Spanish