Privacy Policy

Stock Alarm, LLC ("Stock Alarm Pro," "we," "us," or "our") operates the website pro.stockalarm.io and the Stock Alarm mobile applications (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use the Service.

By creating an account or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the Service immediately.

This policy applies to all users of Stock Alarm Pro, including users of our web platform (pro.stockalarm.io), iOS app, and Android app.

Account Information. When you register for an account, we collect your email address, display name, and password (stored in hashed form). If you subscribe to a paid plan, we also collect billing information, which is processed by our payment processor, Stripe, Inc. We do not store full payment card numbers on our servers.

Usage Data. We automatically collect information about how you interact with the Service, including pages viewed, features used, alerts created, watchlist additions, and search queries. This data helps us understand how the Service is used and improve it over time.

Device and Technical Information. We collect your IP address, browser type, operating system, device identifiers, and referring URLs. This information is collected automatically via server logs and analytics software.

Communications. If you contact us by email or through support channels, we retain those communications to help resolve your inquiry and improve our support.

Stock Alerts and Watchlists. The stock alerts, watchlists, and screener configurations you create are stored in our database to power the Service. This data is associated with your account and treated as your personal configuration data.

We use the information we collect for the following purposes:

To operate and deliver the Service. This includes processing your registrations, managing your account, delivering real-time alerts, and displaying personalized watchlist and screener data.

To communicate with you. We send transactional emails (account confirmations, password resets, billing receipts), product update notifications, and educational content about Stock Alarm Pro features. You may opt out of non-transactional emails at any time via the unsubscribe link in any email or by contacting support.

To process payments. We use Stripe to process subscription payments. Your payment information is transmitted directly to Stripe and is subject to Stripe's privacy policy. We store only non-sensitive billing metadata (plan type, subscription status, renewal date) on our servers.

To improve the Service. We analyze aggregated, anonymized usage data to identify bugs, performance issues, and feature gaps. Individual user data is not used for this purpose without anonymization.

For security and fraud prevention. We use technical and organizational measures to detect unauthorized access, abuse of the Service, and fraudulent transactions.

To comply with legal obligations. We retain and disclose information where required by applicable law, court order, or regulatory authority.

We share your information with third-party service providers only to the extent necessary to operate the Service. Each provider processes data in accordance with its own privacy policy.

Firebase (Google LLC). We use Firebase Realtime Database and Firebase Authentication to store user accounts, alert configurations, watchlists, real-time quotes, and application state. Data is stored in Google's cloud infrastructure.

Stripe, Inc. We use Stripe for payment processing, subscription management, and billing. Stripe is PCI-DSS Level 1 certified. Your payment card data is transmitted directly to Stripe and never passes through our servers.

Brevo (formerly Sendinblue). We use Brevo to send transactional and marketing emails. Your email address is stored in Brevo's contact database for this purpose.

Vercel, Inc. Our web application is hosted on Vercel's infrastructure. Vercel may process request logs and other technical data incidental to hosting.

Financial Modeling Prep (FMP) and DataBeast. We use these data providers to obtain stock market data, company fundamentals, and price history. These providers receive queries from our servers but do not receive your personal information.

Google Analytics. We may use Google Analytics to collect anonymized usage data. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We retain your personal data for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it longer to comply with legal obligations, resolve disputes, or enforce our agreements.

Usage logs and aggregated analytics data may be retained in anonymized form indefinitely.

Billing records are retained for a minimum of seven years to comply with financial recordkeeping requirements.

We use cookies and similar technologies to maintain your session, remember your preferences, and measure Service performance.

**Essential cookies** are required for the Service to function. They maintain your login session and security state. You cannot opt out of essential cookies while using the Service.

**Analytics cookies** collect anonymized information about how the Service is used. You may disable these via your browser settings or a cookie opt-out tool without affecting core functionality.

**Third-party cookies** may be set by providers such as Google Analytics. These are subject to the respective provider's cookie policy.

Most browsers allow you to control cookies through browser settings. Disabling non-essential cookies will not prevent you from using Stock Alarm Pro.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access. You may request a copy of the personal data we hold about you.

Correction. You may request that we correct inaccurate or incomplete personal data.

Deletion. You may request that we delete your personal data, subject to our legal obligations and legitimate business needs (such as retaining billing records).

Portability. You may request that we provide your data in a structured, machine-readable format.

Objection and restriction. You may object to certain processing activities or request that we restrict processing of your data in specific circumstances.

Opt-out of marketing emails. You may unsubscribe from marketing and product update emails at any time via the unsubscribe link in any email or by emailing support@stockalarm.io.

California residents (CCPA). California residents have the right to know what personal information is collected, sold, or disclosed; to opt out of the sale of personal information (we do not sell personal information); and to non-discrimination for exercising CCPA rights.

To exercise any of these rights, contact us at support@stockalarm.io. We will respond within 30 days. We may need to verify your identity before fulfilling a request.

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete that information promptly. If you believe a child has provided us with personal information, please contact us at support@stockalarm.io.

We implement industry-standard technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using TLS/HTTPS
• Encrypted storage of passwords using one-way hashing
• Role-based access controls limiting employee access to personal data
• Regular security monitoring of our infrastructure

No method of data transmission or storage is 100% secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities as required by applicable law.

Stock Alarm, LLC is based in the United States. If you access the Service from outside the United States, your data will be transferred to, stored, and processed in the United States and other countries where our service providers operate. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to this transfer.

We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and notify you via email or a prominent in-app notice. Continued use of the Service after the effective date of a revised policy constitutes your acceptance of the changes.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Stock Alarm, LLC Email: support@stockalarm.io

We aim to respond to all privacy-related inquiries within 30 days.