Uber Cuts 10% of Customer Service Jobs, Citing Embrace of AI
Macro·1 article across 1 outlet
Story updated Rewritten when the story materially grows; the wire is checked every 15 minutesAbout this data
Uber Technologies Inc. said it has cut 10% of jobs within its customer service operations as part of a broader effort to simplify its ranks and “embrace artificial intelligence.”
The decision reflects the company's strategy to leverage AI technology in its operations, aiming for greater efficiency and streamlined processes.
Uber
Sources
Every quote below is verbatim from the article it is attributed to.
SourceReports the news
“Uber Technologies Inc. said it has cut 10% of jobs within its customer service operations as part of a broader effort to simplify its ranks and “embrace artificial intelligence.””
Bloomberg — Uber Cuts 10% of Customer Service Jobs, Citing ‘Embrace’ of AI