
Sinch expands its platform with agentic conversations for AI-powered customer engagement
STOCKHOLM, Feb. 26, 2026 /PRNewswire/ -- Sinch (publ) today announced agentic conversations, a new set of capabilities designed to operationalize AI agents across global communication channels, enabling enterprises to deploy intelligent agents across messaging, voice, and email at scale. As generative AI and conversational channels like voice, RCS and messaging apps become central to customer engagement, enterprises are shifting toward agent-driven models.


















