Latch, Inc. operates as an enterprise technology firm, serving clients across the United States and Canada. At the core of its offerings is LatchOS, a sophisticated operating system. This platform enhances building operations by providing smart access capabilities, streamlining delivery and guest management, integrating smart home functionalities with various sensors, ensuring robust connectivity, and enabling personalized services for users.

The company's software portfolio includes the Latch Resident Mobile Applications for occupants, alongside the Latch Manager Web and Latch Manager Mobile Applications, designed for property administration. Complementing its software, Latch offers a variety of hardware devices. These encompass their M, C, and R series door-mounted access control units, and the Latch Intercom, which seamlessly integrates with its core access systems to facilitate remote unlocking through audio and video calls.

Other hardware includes the Latch Camera, a dome surveillance unit; the Latch Hub, a crucial connectivity solution that links smart access, smart home, and sensor devices throughout properties; and the Latch Leak Detector, engineered to help building owners and residents prevent, detect, and resolve water leaks. Furthermore, Latch provides innovative features such as NFC unlock on Android devices, allowing users to open doors without interacting with their phone.

It also offers Latch Visitor Express, a contactless system for guest entry, and LatchID, an identification management solution. Latch, Inc. maintains its corporate headquarters in New York, New York.